In the pane on the left side of the Registry Editor window, navigate to and click on the key When regedit appears in the Search pane, click it.Ģ. In Windows 10, click in the Search box in the task bar and type regedit. When regedit.exe appears in the Search pane, click it.
In Windows 8.1, at the Start screen, type regedit. The INetCacheContent.Word folder was already there, but it was like greyed out or something. Note: It may be necessary to turn on Hidden Items in the View Ribbon of Windows Explorer. I have tried all of the things suggested that I could find to fix it.įirst I did this: To resolve this issue, create a new folder on your computer.